Privacy policy

This policy explains what personal data Leerna Group collects through this website, why, and what your rights are. It takes into account:

• the European Union’s General Data Protection Regulation (GDPR);
• Quebec’s Act respecting the protection of personal information in the private sector, as amended by Law 25;
• Senegalese Law No. 2008-12 of 25 January 2008 on the protection of personal data.

Data controller

• Organisation: Leerna Group, Dakar, Senegal
• Email: contact@leernagroup.com
• WhatsApp: +221 77 157 58 28

Person in charge of the protection of personal information

In accordance with Law 25, the role of person in charge of the protection of personal information is held by the management of Leerna Group, who can be reached at contact@leernagroup.com. This is your point of contact for any question or request about your data, whatever your country of residence.

Data we collect

Contact form

When you use the form, we receive your name, email address, country, the services you are interested in and your message. This information is needed to reply to you. An acknowledgement summarising your request is sent to you by email. Please do not include sensitive information (health, banking details…) in your message.

Video call request

When you request a video call, we receive your name, email address, WhatsApp number if you provide it, the suggested slot, your time zone and the topic of the call. An acknowledgement is sent to you by email, then we send you a Google Meet link to confirm the appointment.

Protection against bots

To block automated submissions, the form only uses invisible protections: a honeypot field, a single-use token and a submission limit per IP address. Your IP address is only used for this limit, in temporary memory, and is not stored.

WhatsApp, email or video call

If you contact us via WhatsApp or by email, or during a video call, we process the information you send us: name, contact details, content of the exchanges.

Technical data

The website host records technical logs (IP address, date and time of access, page visited, browser type) that are needed for the security and proper operation of the website.

Audience measurement

By default, no audience measurement tool is active on this website. If we enable one, we use Plausible Analytics, which only loads after you consent, sets no cookies and only produces aggregated statistics (page views, referring site, device type). You can change your choice at any time with the “Audience measurement” link at the bottom of the page.

Purposes and legal bases

Purpose	Data	Legal basis (GDPR)
Reply to your request, prepare a quote or arrange a call	Forms, exchanges	Pre-contractual steps taken at your request (Art. 6(1)(b))
Protect the form against bots and spam	IP address (not stored)	Legitimate interest (Art. 6(1)(f))
Keep the website secure	Technical logs	Legitimate interest (Art. 6(1)(f))
Measure audience, if the tool is enabled	Aggregated statistics	Consent (Art. 6(1)(a))

Within the meaning of Law 25, we collect this information with your consent and only for the purposes stated above. We do not sell your data and do not use it for marketing without your consent.

Recipients and service providers

Your data is intended for the Leerna Group team. We use the following service providers, who act only on our instructions:

• Vercel Inc. (United States): website hosting and processing of the form, forwarded by email.
• Email provider: LWS (Ligne Web Services), France.
• WhatsApp (Meta): only if you choose this channel.
• Google Meet (Google LLC): video conferencing, only for appointments we confirm.
• Plausible Analytics: only if the tool is enabled and you accept it.

Transfers outside your country

Some service providers may process your data outside the European Union, Quebec or Senegal, particularly in the United States. These transfers are covered by appropriate safeguards, such as the European Commission’s standard contractual clauses. Before any personal information is communicated outside Quebec, we carry out a privacy impact assessment, as required by Law 25.

Retention periods

• Contact requests with no follow-up: 3 years after the last exchange.
• Client data: for the duration of the relationship, then for the periods required by law (accounting and tax obligations).
• Technical logs: according to the host’s retention policy.

Your rights

For everyone

You may at any time request access to your data, its correction or deletion, and withdraw your consent. Write to us at contact@leernagroup.com. We reply within 30 days at most.

People located in the European Union (GDPR)

You also have the right to restrict processing, the right to object and the right to data portability. You may lodge a complaint with the data protection authority of your country (in France: the CNIL, www.cnil.fr).

People located in Quebec (Law 25)

You may also ask us to stop disseminating information about you or to de-index it, and obtain your information in a structured, commonly used technological format. You may file a complaint with the Commission d’accès à l’information du Québec (www.cai.gouv.qc.ca).

People located in Senegal

You have the rights of access, objection, correction and deletion provided for by Law No. 2008-12. You may refer the matter to the Commission de protection des données personnelles (www.cdp.sn).

Cookies and trackers

This website sets no advertising cookies and uses no profiling trackers. If audience measurement is enabled, your choice (accepted or declined) is stored in your browser’s local storage, not in a cookie.

Security

The website is served exclusively over HTTPS and access to data is limited to those who need it. In the event of a confidentiality incident presenting a risk of serious injury, we notify the people concerned and the relevant authorities, in accordance with applicable laws.

Minors

Our services are intended for professionals and organisations. This website is not intended for minors.

Changes

We may update this policy. The date of the last update is shown at the top of this page.